Privacy Policy

Our website respects your privacy and strives to protect your personal data. This Privacy Policy explains how your personal data is collected and used (under certain circumstances). It also sets out the measures taken to ensure the privacy of your information. Finally, this policy specifies the choices available to you regarding the collection, use and disclosure of personal data. By visiting the website, either directly or through another website, you accept the practices described in this policy.

Protecting your data is very important to us. Accordingly, your name and other information relating to you are used as set out in this Privacy Policy. We will collect information when necessary or when it is directly and necessarily relevant to our dealings with you.

We will retain your data in accordance with the law or in order to use it for the purposes for which it was collected.

You can browse the website without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the website and is only disclosed if you have a personal online account on the website that you access with a username and password.

1 – Data We Collect

We may need to collect your information if you wish to place an order for an item on our website.

We collect, store and process the data necessary to follow up on your purchase from our website, to secure any claims that may arise later, and to provide you with the services we offer. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details and payment card details.

We use the information you provide to enable us to process your orders and to provide you with the services and information offered on our website that you request. In addition, we will use the information you provide to manage your account with us, to verify the financial transactions you carry out online, to audit the downloading of data from the website, to identify visitors to the website, and to develop the design and/or content of the website's pages and personalize them for users. We carry out various demographic research and send useful or requested information to users, for example information about products and services, provided you have not objected to being contacted about this. We communicate by email to provide you with details about other products and services if you so wish; if you prefer not to receive any promotional or marketing communications, please opt out of this option at any time.

We may give your name and address to a third party for the purpose of delivering your order to you (for example, a courier or supplier).

We may store the details of your current order on our website, but we cannot retrieve them directly for security reasons. By logging in to your account on the website, you can view the information and details of the purchases you have made or are about to make. You can also manage your address details. You must also undertake to treat your personal data with strict confidentiality when accessing it and not make it available to any unauthorized third party. We accept no liability arising from the misuse of passwords unless such misuse results from an error on our part.

Other Uses of Your Personal Information

We may use your personal information, at your request, in opinion surveys and market research for statistical purposes, while guaranteeing its complete confidentiality, and you have the right to opt out at any time. We do not send any responses to any third party. Your email address is only disclosed if you wish to take part in competitions. We keep survey responses completely separate from your personal email address.

We may send you information about us, the website, our other websites, our products, sales, offers, newsletters and other matters relating to the companies in our group or our partners. If you do not wish to receive this additional information (or any part of it), please click the “Unsubscribe” link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays and national and religious holidays) of receiving your notice. We will contact you to clarify the information if it is unclear.

We may use certain data, while fully preserving privacy and confidentiality on the website, for other purposes, including checking users' locations and tracking their visits to the website or to the links contained in emails if they have subscribed to receive them, and to provide such anonymous data, which does not allow your actual personal identity to be determined, to third parties such as publishers. However, this data will not lead to your identification (as it is non-identifying).

Competitions

For any competition, we use the data to notify winners and to promote our offers. You can find more details about the terms of participation for each competition separately.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and contractors to help us with related transactions in accordance with the terms of this Privacy Policy. For example, we may use a third party to help us deliver products to you, collect payments from you, use the data for statistics and market research, or assist our customer service team.

We may need to exchange information with third parties to protect against fraud and reduce credit risk. If our company or part of it is sold, we may have to transfer our databases, which include your personal information. Except as provided in this Privacy Policy, we will not sell or disclose your personal data to any third party without your prior consent, unless this is necessary for the purposes set out in this Privacy Policy or we are required to do so by law. The website may contain third-party advertisements, links to other websites or frames of other websites. Please note that we are not responsible for the privacy policy of any third party or the content of the policies applied on other websites, nor are we responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.

2 – Cookies

Accepting cookies is not a prerequisite for visiting the website. However, please note that the website's “cart” functions cannot be used, and no item can be ordered, without enabling cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the website. Your browser stores these files on your computer's hard drive.

Cookies can be used to detect your Internet Protocol (IP) address, which saves you time when you are on the website or want to visit it. We use cookies for your convenience when browsing this website (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use any other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this may limit your use of the website.

Please rest assured that the cookies we use do not contain any personal or private information and are free of viruses. This website uses Google Analytics, a web analytics service provided by Google. To analyse how users use the website, Google Analytics relies on cookies, which are text files placed on your computer.

3 – Security

We use appropriate security technologies and procedures to prevent any unauthorized or unlawful access to your information, or its loss or destruction. When we collect data through the website, we store your personal information in a database on a secure server. We use firewall systems on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Sockets Layer (SSL). This makes it difficult for any intruder to decrypt your information, although we cannot guarantee one hundred percent protection.

We strongly advise you not to send full credit or debit card details when communicating with us electronically without encryption. We maintain physical, electronic and procedural safeguards directly over the collection, storage and disclosure of your information. Our security procedures mean that we may sometimes ask you for proof of identity before we disclose your personal information to you. You are responsible for protecting your password and your computer against any unauthorized use.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you have previously provided to us. You have the right to ask us to correct any errors in your personal data, free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.